Track your repair without calling the shop
Enter the job code from your receipt and your phone number. See where your repair is, what it costs and whether the shop needs anything from you.
- No app to install
- No account needed
- English, BM and 中文
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One link for everything about your repair
FixDulu is the customer side of repair shops that run on FixBengkel. When you leave something for repair, you get a job code. That's all you need.
Live repair status
Checking, in repair or ready. See the stage without calling.
Sign before work starts
Read the shop's terms and sign on your phone. Nothing is touched until you do.
Approve extra work in writing
If the repair costs more, you see the reason and the price, then decide.
Know the cost upfront
The estimate, approved extras and what's left to pay, in one place.
Photos from the shop
See the condition your item arrived in and how the repair went.
Warranty you can find
Your warranty starts when you collect and stays in your account.
Private by design
A job code opens one repair, and only with your phone number. Staff notes and technician names stay inside the shop.
Ten things on a bench. Not one name on them.
Many repair shops still keep track of whose phone is whose by memory and long WhatsApp scrolls. Shops on FixDulu tag every item with a job code the moment you hand it over.
What you'll see after you drop it off
Six stages. Only two of them need you, and those are hard to miss.
- 1
Waiting for your signature
Your turnRead the shop's repair terms and sign on your phone. Nothing is touched until you do.
- 2
We're checking it
The shop is working out what's wrong and what it will cost.
- 3
Waiting for your approval
Your turnThe repair needs more than the estimate. You'll see the extra cost and the reason, then decide.
- 4
Repair in progress
The work has started, or the parts are on their way.
- 5
Ready for pickup
Come and collect. What's left to pay is shown here, so there are no surprises at the counter.
- 6
Collected
Your warranty starts the day you collect, and it stays in your account if you make one.
Run a repair shop?
FixBengkel is the system behind FixDulu. Intake, the repair board, quotes, parts and pickup, all in one place.
Explore FixBengkel- One-screen intake
- The repair board
- Technician phone view
Get in touch
Questions about FixDulu, or want FixBengkel for your shop? Send us a message.
Asking about your own repair? Contact the shop that has your item. Their number is on your receipt.